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Live support was fast to respond to my issue but didn’t provide practical steps for rectifying these issues.įurther testing and research suggests that this is likely related to PureVPN’s heavy-handed treatment of peer-to-peer (P2P) services, which includes Slack but also is more commonly connected to torrenting. Connecting to a US server fixed the website and woes, but not the others (it was hit-or-miss with Slack).

Slack failed to send and receive messages, wouldn’t load content, Steam was incredibly slow and failed to load pages, and games wouldn’t launch from the Epic Games Launcher.

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PureVPN also didn’t play nice with software while connected to Australian servers in my tests. It’s also not a great look that ExpressVPN’s website flat out failed to load, either. One Facebook link I attempted to access would close the new tab as soon as it opened. In my Australian server tests, Macquarie Dictionary failed to load, the NBA website was slow to load initially and only partially loaded elements, and Kayo Sports flat out refused to open at all. That’s basically all great news so far, but what’s infinitely less great – particularly because this is meant to be a background companion designed to protect what you normally do online – is how PureVPN doesn’t always play nice with particular sites and services. It is a shame that you have to disconnect from a server before connecting to another one on the PureVPN software (not the app), which involves unnecessary clicks.

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You can see the full PureVPN server list here.

Even though PureVPN plays second fiddle to CyberGhost for server count, PureVPN is ahead for both number of servers and countries compared to the other three VPNs in our top five. That’s still a lot – the most out of our top five VPNs – but it’s not quite the “140+” claim.Īs for servers, PureVPN is second only to CyberGhost for total number of servers as far as our current top five VPNs are concerned: PureVPN has 6,500+ and CyberGhost has 7,000+ (albeit only in 91+ countries).

Well, that’s the number that PureVPN claims it was 118 by my count at the time of updating this review. In terms of locations, PureVPN has the most of our current top five VPNs with more than 140 countries covered. There’s also a handy support button for quick access to FAQs and live chat (it launches a browser), which is a nice in-app touch. This screen also lets you browse locations by popularity or search for them. If you were to just click connect, it’d find the best nearest server, but you can also click on the globe icon to find recommended servers, recent locations, and any favourites that you’ve manually starred.

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The PureVPN software shows the location you’re connected to, your current VPN IP address, as well as your upload and download speeds in relation to the online tasks you’re currently performing.

Because disconnection also feels close to instantaneous, it means real-time online services like music streaming weren’t interrupted during our tests. It takes about four seconds to connect to a server and, unlike other VPNs, you don’t usually have to wait extra time for your internet connection to catch up. When it is open, simply tap the giant circle button in the middle of the screen to connect, then hit it again to disconnect. Once the PureVPN software is installed, it does take a breath to load up, unlike other VPNs we’ve revied that start instantly.

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When installing the software on a Windows computer, there’s even a pre-ticked option to install a PureVPN Chrome extension, and it’s great to see that PureVPN supports Windows versions right back to Windows XP. If you’re new to VPNs, PureVPN has a fantastic guided onboarding process, which tells you everything you need to know to get connected.